Welcome, you’re all booked in

AND WE’RE ABOUT TO CREATE SOMETHING AMAZING TOGETHER!

Ok, let’s get started. First things first…

 

Please read through this page thoroughly. It covers everything to ensure a smooth & easy start!

1. KICK-OFF TIMELINE

Let’s kick things off. Once we have access to everything listed within each service section below, our Google Ads onboarding process can take between 7-10 business days, sometimes faster if we have everything we need!

Website projects have their own individual timeline.

Continue scrolling down this page until you find each service in your contract, and the exact steps to give us the Admin access we need. If you’re not sure what steps to take, we incuded video instructions for you.

Don’t hestiate to reach out to us with any questions at contact@thesageagency.com

dark haired man wearing glasses giving a blonde woman facing him a high five
3. SEO SERVICES: here’s what we need to get started

WEBSITE ACCESS

Please make website@thesageagency.com an Admin user for the backend of your website.

GOOGLE ANALYTICS

Go to your Google Analytics account. If you do not have an Analytics account set-up, go to Google Analytics and follow the prompts to set-up a new account. Then, follow the next steps below to give us access.

From the screen, select ‘Admin’ from the left-side main menu (bottom left corner)

Select ‘Account Access Management’ (first column)

Click the blue plus button on the top right side of the screen

Select ‘Add User’

Enter website@thesageagency.com

Under ‘permissions’ select ‘ADMIN’

Click the blue ‘add’ button

VIDEO INSTRUCTIONS

GOOGLE SEARCH CONSOLE

Please provide access to your Google Search Console account.

If you do not have a Search Console account we can set one up for you, but we recommend creating it yourself so you remain the owner of your account.

From your Search Console home page scroll down to Settings (bottom left)

Select ‘Users & Permissions’

Select ‘Add User’ then add website@thesageagency.com

Make sure Permissions is set to FULL

VIDEO INSTRUCTIONS

4. WEBSITE SERVICES: here’s what we need to get started

WEBSITE ACCESS

Please make website@thesageagency.com an Admin user for the backend of your website.

GOOGLE ANALYTICS

Go to your Google Analytics account. If you do not have an Analytics account set-up, go to Google Analytics and follow the prompts to set-up a new account. Then, follow the next steps below to give us access.

From the screen, select ‘Admin’ from the left-side main menu (bottom left corner)

Select ‘Account Access Management’ (first column)

Click the blue plus button on the top right side of the screen

Select ‘Add User’

Enter website@thesageagency.com

Under ‘permissions’ select ‘ADMIN’

Click the blue ‘add’ button

VIDEO INSTRUCTIONS

GOOGLE SEARCH CONSOLE

Please provide access to your Google Search Console account.

If you do not have a Search Console account we can set one up for you, but we recommend creating it yourself so you remain the owner of your account.

From your Search Console home page scroll down to Settings (bottom left)

Select ‘Users & Permissions’

Select ‘Add User’ then add website@thesageagency.com

Make sure Permissions is set to FULL

VIDEO INSTRUCTIONS

WEBSITE HOSTING PROVIDER

Please share access to your website hosting provider. We can accept passwords through LastPass and Bitwarden

WHAT WE NEED FROM YOU BEFORE WE CAN BEGIN

In order to keep to timeframes and deadlines set, we will need all the content for your website before we start the project. The content requirements will be emailed to you following our design and strategy meeting.

You will need to provide the copy for all pages and supply your logo. Plus, any particular images you want to be used on the site.

We can provide stock photos but if you need specific imagery that will need to be provided by you.

A dedicated, shared Dropbox or Google Drive folder will be set up to upload all the project content into so we both have access to it.

KEEP YOUR IDEAL CLIENT IN MIND

This project is of course very close to your heart but it’s important to always keep your target audience top of mind and not get caught up in personal preferences. Therefore, instead of sharing what you like/dislike personally, try to view it from your Ideal Client’s eyes and think about how they would react to the design. Remember, at the end of the day, this project is all about them!

TIPS TO PROVIDING GREAT FEEDBACK
  • Try and use bullet points to break up your feedback.
  • Use headers to organize your feedback.
  • Read over your feedback to make sure it’s clear and check that you’ve answered any questions we may have asked.
  • If you have team members that would like to add their feedback, we kindly ask that you gather the feedback into one message. This stops everyone from getting confused and keeps the project organized.

To help keep your project on track and finish on time, please provide feedback on your designs within 2 business days of receiving them.

I really appreciate your effort to provide files and feedback on time. Timelines from both of us will help us complete your project, so you can move on to the next exciting project in your business!

TIMELINE & DEADLINES

Once we have all of your copy for every page, your logo and specific images, we will begin building your website. The date we send the first draft for your review and feedback will begin a 2-WEEK TIME PERIOD where you can send unlimited feedback. During the 2-weeks we will incorporate all of your changes until we have final approval.

The unlimited changes during the 2-weeks is included in the scope of work and original contract fee.

After this 2-week time period, all additional feedback and changes will be made at our hourly rate.

5. PERFORMANCE REPORTS
GOOGLE ADS REPORTS

On the first of each month, you will receive a report covering the previous month’s results, a strategic summary of what was done to the account and any recommendations we suggest.

We can then hold one monthly call to review the reports, brainstorm, and make
adjustments as needed.

If you would like to have more calls to
ask questions, Google Ads training or
you prefer a more detailed account
management there is an additional fee
of @$99/per call.

SEARCH ENGINE OPTIMIZATION REPORTS

Every 90 days you will receive a report with your website statistics and keyword placement compared to the previous 90 days.

If we begin managing your account in the middle of the month, the first report will be sent 90 calendar days after we begin your SEO management. Including the prorated days of the month we start.

6. COMMUNICATION & OFFICE HOURS

All calls are held on Google Meet so we can screenshare easily, if needed. The call recording and transcript is shared with all call attendes.

Email is our preferred communication channel.

Our team works Monday – Thursday. We’re available for calls on Friday, if needed.

What happens now?

After providing access to all of your accounts, we will begin performing detailed audits and creating your account strategy. This process can take between 7-10 business days, sometimes faster if we have everything we need!

10 business days after signing your contract, you will receive an email to set-up a Welcome Call for a day and time that works best for you.  This call is helpful if you’re having any troubles providing access, or if you have any questions. 

If you need any support, please email us at contact@thesageagency.comWe’re looking forward to working with you and growing your business!

The Sage Agency Team